Office & field, connected.
Recovro turns disconnected registers and phone calls into one live recovery system — a Web Portal for your office, an Android app for every field agent.
Closing the gap between the office and the field.
In most PACS and Co-operative Banks, the branch office and the field agent operate as two disconnected worlds. The office holds the overdue list; the field holds the actual outcome of every visit — and the two rarely meet until month-end, if at all.
Recovro closes that gap. An overdue account uploaded in the morning is auto-assigned to the nearest available agent by area. A visit recorded on a doorstep is on the branch manager's screen before the agent leaves the next house. A payment collected by QR, cash or at the bank counter is logged, photographed and reconciled — the same day, not the same month.
Two Tiers, One System
A Web Portal for office staff and an Android app for field agents, sharing the same live data.
Smart Auto-Assignment
Overdue accounts route to the least-loaded agent in the matching area automatically.
Verifiable, Not Verbal
Every visit and payment carries a photo, GPS location or transaction reference — not just an assurance.
"Recovro exists to close that gap — an overdue account uploaded in the morning, a visit on the manager's screen before the agent leaves the next house, a payment reconciled the same day, not the same month."
The Web Portal — branch to head office.
Organised into Recovery Management, Field Operations and Administration — a bank-wide view for Super Admins, a scoped view for Branch Admins.
Real-Time Dashboard
Total overdue, active accounts, active agents, today's visits and high-priority accounts — updated live.
Overdue Data Upload
Upload CSV/Excel exports from your core banking system; accounts are created, updated or auto-closed in one pass.
Smart Auto-Assignment
New accounts are automatically assigned to the least-loaded agent in the matching area — no manual sorting.
Accounts Management
Search, filter and track every loan and chitty account, with a full assignment history for each.
Agent Management
Onboard field agents, set their area and collection type, and manage device-bound mobile login.
Visit Records
Every field visit — outcome, remarks, GPS location and photo — synced from the mobile app, read-only and tamper-proof.
Branches & Areas
Manage branch details, UPI IDs and QR codes, and the geographic areas used for auto-assignment.
Role-Based Access
Super Admin and Branch Admin roles ensure every user sees only the branches and accounts they should.
Because every account carries a full assignment history and every closure is timestamped rather than deleted, the portal doubles as an audit trail — useful for internal review and Board reporting alike.
The Recovro mobile app — live screens.
No paper lists, no separate notebooks — an agent's entire day of work, from assigned accounts to payment collection, happens inside one app.
Agent Home — Daily Overview
Assigned Accounts
Account Detail & Quick Actions
Mark Payment Collected
Offline-First Sync
Agents work with zero signal; visits are queued on-device and synced the moment a connection returns.
GPS + Photo Proof
Every visit is geo-tagged and can carry a photo, giving the branch verifiable proof of the field call.
Three Payment Modes
Collections can be logged via QR/UPI, cash or at-bank, with transaction ID and payment proof attached.
Promise-to-Pay Tracking
Promised payment and next follow-up dates are captured and surfaced back to the agent automatically.
Guarantor Details
Guarantor contact and address are one tap away, with call and visit logging built in.
Quick Actions
Call, WhatsApp, Camera, Navigate and Notes — the tools an agent needs, right on the account screen.
Device-Bound Login
Each agent's login is bound to one device, preventing credential sharing; admins can reset it in one click.
Sync Visibility
Agents and admins can both see pending uploads, last sync time and total visits synced.
Technology & Security.
Backend & Admin Portal
Admin UI: Filament v5 (Livewire + Alpine.js)
Database: MySQL / MariaDB
API Auth: Laravel Sanctum, device-bound tokens
Mobile App (Android)
State: Riverpod • Sync: Dio REST client
Offline store: on-device SQLite, so agents work with zero signal
Field tools: GPS, camera capture with compression, QR rendering
Security & Data Integrity
Camera, GPS and call permissions are used only for field-visit capture and quick actions — nothing more.
One complete package, no hidden costs.
Web Portal and Mobile App together, built to integrate with your core banking system via API.
Approval to go-live in ~3 weeks.
Why Recovro?
Office + Field, Fully Connected
Your branch team and every field agent work off the same live data.
Built for Non-Technical Staff
Minimal training needed — agents are recording visits within a day.
Reliable Support
Ongoing technical support backed by eway infratech LLP.
Built for You
Configurable branches, areas and account types to match your institution's structure.
Recovro is a proprietary platform developed and maintained by eway infratech LLP, continuously enhanced for reliability, scalability, and long-term support. It is not a generic tracking tool — it is a structured recovery system built specifically for the co-operative sector.
Ready to see it live?
Book a guided walkthrough for your Board / Management team — a live web portal demonstration, the mobile app in a field agent's hands, and a full feature overview.